In brief
Amazon began as a bookstore with almost no inventory. Most orders were filled by shipments from a wholesaler, and the customer's money arrived before the supplier's invoice. The company grew from $0.5 million in revenue in 1995 to $147.8 million in 1997 fact and went public on Nasdaq in May 1997 while losing money, losses its S-1 said would continue. A by-product was the Associates affiliate program. Less than two years after the IPO, the same Amazon opened a marketplace for third-party sellers on its own site, that is, it moved into the territory where eBay had been operating since 1995.
How it started (the founders)
Jeff Bezos worked at D.E. Shaw, a New York fund. He explained his 1994 decision to leave with a "regret minimization framework": at 80 he would not regret having tried. From a list of product categories he chose books, for their low price, the huge catalog, and the ready-made database of the wholesaler Ingram estimate. Washington state offered one more advantage: sales tax was charged only to residents of the state, and Ingram's warehouse was nearby in Oregon estimate.
The company was incorporated on July 5, 1994, as Cadabra, Inc. The first employee was the programmer Shel Kaphan, who arrived in October 1994, and Paul Davis joined a little later; the office was in a house in Bellevue, and Bezos's wife MacKenzie kept the books. In November 1994 the lawyer Todd Tarbert heard "cadaver" in the name, and the company was renamed Amazon.com. Bezos had registered the relentless.com domain earlier, in September 1994, and he still redirects it to amazon.com. The exact registration date of amazon.com (November 1, 1994) is confirmed only by a school newspaper, so it remains an estimate.
The starting money came from family and acquaintances, not from venture funds. According to press accounts, Bezos held about 60 meetings to raise ~$50,000 a person; 20 agreed (CNBC) or 22 (Yahoo Finance, SCMP) estimate. His parents put in $245,573 estimate. The record gives a third number: per the S-1 section on private placements, 23 investors bought 3,021,000 shares for $1,007,000 in a series of purchases from December 6, 1995 to May 16, 1996; another $345,525 came from three investors in 1995–1996. On June 21, 1996, two investors, among them entities of Kleiner Perkins, put in $8,000,014 for preferred stock. By the end of 1996 the company had raised $1.6 million in common stock and $8.0 million in preferred stock.
Year-by-year timeline
- 1994-07-05: Cadabra, Inc. is registered in the state of Washington fact
- 1994-11: the company is renamed Amazon.com fact
- 1995-04-03: a test order for a Hofstadter book before the public launch; Smithsonian names the buyer, John Wainwright, with a caveat estimate
- 1995-07: public launch under the slogan "Earth's Biggest Bookstore"; the day, July 16, is not confirmed anywhere estimate
- 1995 (summer–fall): the site makes Yahoo's "What's Cool" and Netscape's "What's New" lists; orders come in from all 50 states and 45 countries, and by September sales are ~$20,000 a week estimate
- 1995 (year): revenue of $511,000, gross profit of $102,000 (about 20%), a loss of $303,000 fact
- 1996 (year): revenue of $15.7 million, gross profit of $3.46 million (about 22%), marketing expenses of $6.09 million, a loss of $5.78 million; staff grows from 11 to 151 people fact
- 1996-07: Associates launches; as of December 31, 1996, the program has more than 4,800 participants fact
- 1997-03-24: the IPO filing (S-1) fact
- 1997-05-12: Barnes & Noble files suit, saying Amazon is a broker, not a store fact
- 1997-05-15: IPO at $18.00 a share, 3,000,000 shares, $54 million, ticker AMZN; the first day closes around $23.50 estimate
- 1997-09-08: Associates passes 15,000 sites; for the top 500 sites in the PC Meter rankings, a premium commission of 22.5% on part of the catalog fact
- 1997-10-21: the Barnes & Noble suit is settled with no payment fact
- 1997 (year): revenue of $147.8 million (up 838%), 1.51 million customer accounts, a staff of 614, distribution centers of 285,000 square feet fact
- 1999-03: Amazon Auctions, the first service for third-party sellers fact
- 1999-09-30: zShops, storefronts for any seller on the Amazon site fact
- 2000-11: Amazon Marketplace, third-party sellers' offers on the page of a new product; in the first four months, monthly sales volume more than tripled fact
- 2001-Q4: a quarter with GAAP net income of $5 million on sales of $1.12 billion; the release does not say outright that it was the first in the company's history estimate
Legend vs. the record
- "Bezos started in a garage with no money." The garage is the company's own version: a 2000 press release dates the launch to his garage, while the first employee, Kaphan, describes an office in a house in Bellevue. But "with no money" is wrong: per the S-1, by the end of 1996 the company had raised $1.6 million in common stock from private investors, plus $8 million in preferred stock from two investors, among them Kleiner Perkins. Verdict: the garage is in the company's own account, "with no money" is wrong; venture money arrived only in June 1996.
- "Amazon went years without a profit because it could not make one." The S-1 shows a choice, not helplessness: in 1996, $6.09 million went to marketing against gross profit of $3.46 million, and the net loss was $5.78 million. The 1997 letter to shareholders explicitly puts cash flow ahead of attractive GAAP reporting. A caveat: a 22% margin really did leave little room, and even without advertising the profit would have been small estimate. Verdict: a decision rather than a necessity, but on a thin margin.
- "Amazon was the first online bookstore and the first affiliate program." Book Stacks Unlimited had been selling books online since 1992, three years before Amazon estimate. CDNow launched an affiliate program with commissions in November 1994, according to industry reviews estimate. Amazon itself wrote in 1998 that it had become the pioneer in July 1996; that is its own claim. Verdict: not the first; the first to make it self-service and mass-market estimate.
- "The flywheel diagram and the phrase Get Big Fast were born in the 1997 letter." Neither appears in the full text of the letter, which was checked line by line. The flywheel is linked to a meeting with Jim Collins around 2000–2001 estimate. Verdict: a myth.
Lesser-known but significant facts
- Accounts payable five times the inventory. As of December 31, 1996, inventory stood at $571,000 and accounts payable at $2,852,000. Ingram accounted for 59% of purchases, and in the S-1 the company writes that it keeps minimal inventory and relies on rapid delivery from wholesalers, with no guarantee of payment terms. The S-1 does not use any term for a negative cycle; it is an inference from the balance sheet on a single date estimate.
- A lawsuit three days before the IPO. Barnes & Noble claimed that Amazon was a book broker: its Seattle warehouse held only a few hundred titles, and the rest came from wholesalers. The suit was settled with no payment and no admission of fault.
- Desks made from doors. In the summer of 1995 Bezos bought a door at Home Depot instead of a desk because it was cheaper. That is how employee #5, Nico Lovejoy, tells it, and a second employee, who joined a year later, recalls how wobbly those desks were. Bezos himself also told the story of the kneepads on the concrete warehouse floor: an engineer suggested buying packing tables, and productivity, according to Bezos, doubled. The reading of this as a symbol of frugality belongs to the company itself; it is the company's interpretation estimate.
- The "first book," with a caveat. Wainwright's purchase on April 3, 1995, means little in itself: Smithsonian writes that it has not been fully confirmed that he was the buyer estimate.
The first growth lever
Growth came through other people's audiences, and the suppliers provided the working capital. First came free attention. In 1995 the site made the Yahoo and Netscape lists, and in the first month orders came in from 50 states estimate. A one-time stroke of luck could not be repeated on demand, so in July 1996 Associates launched: a site owner puts up a link to a book and earns a commission on the sale, while Amazon handles the order, the payment, and the delivery. The first growth figure was more than 4,800 participants as of December 31, 1996. After that, per the company's press releases, came more than 15,000 sites in September 1997, 30,000 in February 1998 with commissions of up to 15%, and 60,000 in June 1998. Neither the S-1 nor the releases name the starting rate; 3–8% appears in only one secondary source estimate.
What happened next is less well documented. The list of partners in the 1997 letter (America Online, Yahoo!, Excite, Netscape, GeoCities, AltaVista, @Home, Prodigy) is confirmed. But the claim that Associates took off precisely after the paid partnerships with Yahoo and AOL comes from only one reference source, and the letter itself does not connect the partnerships with Associates estimate. So the thesis of a free mention first and a paid partnership after it remains a hypothesis.
The paired story
The pair is eBay (AuctionWeb). Both companies grew out of the same year, 1995, but on opposite models. Amazon bought books from Ingram, kept the order and the delivery in its own hands, and earned the price difference, a gross margin of about 20–22%. eBay began in September 1995 as an auction section on Pierre Omidyar's personal site, ran free for about five months to reach critical mass, and introduced fees in February 1996; it had no warehouse and no goods. Revenue for 1996: Amazon $15.7 million with a loss of $5.8 million against eBay's $372,000 with a profit of $148,000. For 1997: $147.8 million against eBay's $5.7 million with a profit of $874,000. Both companies went public on Nasdaq at $18 a share, Amazon on May 15, 1997, and eBay on September 24, 1998.
The main contrast is in working capital: Amazon built its growth on accounts payable to wholesalers and paid for it with losses, while eBay put no money into inventory at all. The tail of the story is that Amazon itself moved onto marketplace territory with auctions (March 1999), zShops (September 1999), and Marketplace (November 2000). Marketplace put third-party sellers' offers on the page of the same new product, that is, it used the audience the store had already built up. Why Amazon did not stop at the warehouse alone, the documents do not say unverified.
Parallels today (projects from the catalog)
- TinyAffiliate (
tiny-affiliate): an affiliate program builder for SaaS on Stripe; what Amazon built for itself in 1996 is sold today as a subscription. The difference between the eras: back then no ready-made platforms existed. view this project's dossier → - Tapgrix (
tapgrix): a Shopify dropshipping store with no warehouse, the logic of Amazon in 1996 (minimal inventory, the goods stay with the supplier) taken all the way to zero inventory. The difference: Amazon depended on the two largest wholesalers, while a dropshipper depends on intermediaries such as CJ. view this project's dossier → - SaaS for European Amazon sellers (
established-saas-european-amazon-sellers): a subscription service that checks the catalogs of hundreds of suppliers against prices on Amazon's European marketplaces and looks for products to resell. The tail of the 2000 story: third-party sellers on Amazon's pages became a market of their own, with its own tools. The difference: in 1996 the wholesaler's catalog fed Amazon itself, and now thousands of small sellers pick through it. view this project's dossier →
What a builder can take from this in 2026
- Other people's working capital can serve as fuel. Amazon held $0.57 million of inventory against $2.85 million of accounts payable; the risk is that nothing guaranteed the wholesalers' payment terms.
- A thin margin makes losses taken by choice fragile. With a 22% gross margin and $6 million spent on marketing, the company needed the capital markets; before the IPO Amazon managed to raise $8 million from two investors.
- One-time attention has to be turned into a channel. The Yahoo lists led to Associates; the first push could not be made repeatable at will estimate.
- Models do not exclude each other. A warehouse and a marketplace share one audience; in 1999–2000 Amazon added a marketplace to the store rather than replacing one with the other.
- Do not take "first" on faith. It was neither the first online bookstore nor the first affiliate program; what set Amazon apart was scale and self-service estimate.
Discrepancies and what we could not verify
- The number of early investors: 20 (CNBC), 22 (Yahoo Finance, SCMP), 23 per the S-1 for a single tranche estimate.
- The launch date: July 16, 1995, is not confirmed; officially it is July 1995 estimate.
- The headcount at the end of 1996: 151 per the S-1 against 158 in the letter to shareholders; the reason for the discrepancy has not been established estimate.
- The close of the first trading day: around $23.50, while one source gives $27 estimate.
- The zShops fees ($9.99 a month and a 2–5% commission) were not found in primary sources rumor.
- The Wayback archive has no snapshots of amazon.com with content earlier than 1999-08-28; the earliest snapshot of the root (1998-12-12) is a redirect (per a query to the CDX API).
- The starting Associates commission is not named in primary sources estimate.
- The share of orders from repeat customers rose from 46% in Q4 1996 to 58% in Q4 1997 (the letter's wording); how exactly a repeat customer was defined is not disclosed unverified.
Sources (primary first)
Primary:
- Form S-1, March 1997, SEC EDGAR — revenue, margin, balance sheet, funding rounds, wholesalers
- Form 424B1, 1997-05-15 — the price, size, and underwriters of the IPO
- 1997 Letter to Shareholders — 1997 results, principles, partners
- Press release 1999-09-30, zShops — the launch of zShops
- Press release 2001-03-19, Marketplace — the chronology of auctions, zShops, and Marketplace
- Press release 2000-07-12, five years of Amazon — March 1999, the launch from the garage
- Press release 1998-02-17, Associates at 30,000 — the growth of Associates
- Press release 1998-06, Associates at 60,000 — 60,000 participants
- Press release 1997-09-08, the top-500 premium — 15,000 sites, 22.5%
- Press release 1997-10-21, settlement with B&N
- Press release 2002-01-22, the profitable quarter
- Bezos interview, Academy of Achievement — the "regret minimization framework"
- Amazon corporate blog, the door desk
- Wayback CDX API, amazon.com 1994–1999
Secondary:
- Seattle Times, archive, 1997-05-13 — the Barnes & Noble suit
- GeekWire, Shel Kaphan — the first days
- Smithsonian, the first book
- History of Information, Cadabra
- FundingUniverse, the history of Amazon
- CNBC, $245,573 from his parents
- SCMP, 22 investors
- Yahoo Finance, 60 meetings
- Mental Floss, relentless.com
- CNBC, the door desk
- AdvertisePurple, the history of affiliate marketing
- History of Information, Book Stacks Unlimited
- Benzinga, the IPO at $18
- LandingCube, flywheel